FAQ
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1. How long does delivery take?
In-stock items usually ship within a few business days. Custom keyboards may take longer depending on component selection and assembly time.
2. What is the difference between in-stock and custom keyboards?
In-stock keyboards are pre-built and ready to ship. Custom keyboards are assembled based on your selected case, PCB, switches, and keycaps.
3. Are your keyboards hot-swappable?
Yes, most of our keyboards support hot-swappable switches, allowing you to easily change switches without soldering.
4. Do your keyboards support software like QMK or VIA?
Yes, many of our PCBs support QMK or VIA for full key remapping, macros, and advanced customization.
5. Do I need to assemble the keyboard myself?
No. If you choose a custom build, we will fully assemble and test the keyboard before shipping.
6. Can I change parts after placing an order?
If your order has not been processed yet, changes may be possible. Please contact us as soon as possible.
